From Knowledge Base to AI Assistant: Building a Production-Grade RAG Chatbot
Reading Time: 21 minutes Introduction In this post, I’ll take you behind the scenes of how I built a RAG (Retrieval-Augmented Generation) chatbot for a Customer knowledge base. This system goes far beyond a simple Q&A bot—it’s a fully automated data pipeline that crawls, processes, and semantically indexes thousands of technical support articles to deliver […]